I want to express my sincere thanks for your help with my 2015 Ford F150 pickup which would not start in the parking lot of the mall adjoining your business.
Karma, your service advisor, was diligent in looking after me and helping to get my problems resolved. She drove me to my friend's house for a scheduled breakfast meeting and arranged to have my truck problems diagnosed while I was gone. When I returned from my meeting, Karma and the shop mechanics had figured out that I had a high pressure fuel pump problem and suggested, very ethically, that it was likely a warranty fix. Karma helped me contact my dealer and arrange to have my truck towed (by Ford roadside assistance) to them for the warranty repair. For all of this assistance, there was no charge.
The atmosphere of your shop is friendly, professional and fair. I would highly recommend you to any who asked. I will be forwarding a copy of this to my friend who lives a couple of blocks from your business.
— Google User Review